Warranty on Hardware Items

 

Bolin Webb

Razors: 2 years

The 2 year warranty applies against manufacturing defects. The warranty claim expires with improper treatment and does not cover normal wear and tear, abusive treatment, unauthorised modification or careless handling.

 

DOVO Solingen

Razors: 2 years

The warranty applies against defects in workmanship and materials. The warranty claim expires with improper treatment and does not cover normal wear and tear, abusive treatment, unauthorised modification or careless handling. Rust comes under the heading of careless handling and is not covered by the warranty.

Important advice: The blade of your open straight razor has a very fine and vulnerable cutting edge. Touching it or cutting materials other than beard hair, or using it for other than its intended purpose will damage or destroy it. Therefore a direct contact with the skin should only occur during the shaving session. Gentle stropping of the blade before shaving maintains the blade's cutting ability for several months, while too much pressure onto the strop will cause damage to the fine cutting edge.

Maintenance advice: Blades of open straight razors are made of stainless steel or carbon steel and therefore require a particular diligence and maintenance. Blade and handle have to be cleaned and dried carefully after use. For long term storage the blade should be lightly oiled and the open straight razor be kept in a dry environment.

 

Merkur Solingen

Razors: 2 years

The warranty applies against defects in workmanship and materials. The warranty claim expires with improper treatment and does not cover normal wear and tear, abusive treatment, unauthorised modification or careless handling. Rust comes under the heading of careless handling and is not covered by the warranty.

 

One Thousand & Ninety Two

Razors: 2 years
Brushes: 2 years

The warranty applies against defects in workmanship and materials. The warranty claim expires with improper treatment and does not cover normal wear and tear, abusive treatment, unauthorised modification or careless handling. Rust comes under the heading of careless handling and is not covered by the warranty.

 

Supply

Razors: 100 years

The warranty covers any manufacturing defects that affect the performance of the razor. Exposure to any harsh chemicals or damage caused by dog chewing, extreme elements exposure, neglect, etc., is considered abuse and will void the warranty.

For more information, and to make a warranty claim, visit the Supply website.