Australian Warranty

When you buy something from us, our service doesn't end when your package arrives at your door. We offer an Australian warranty on most of our hardware items and will be there to help you out if anything goes wrong.

If there's a fault with the product during the warranty period, there's no need to chase manufacturers overseas. We'll cover any postage fees and we'll have you back up and running in the shortest time possible.

 

Dovo Solingen

2 year warranty on razors and 10 year warranty on brushes against defects in workmanship and materials. The warranty claim expires with improper treatment and does not cover normal wear and tear, abusive treatment, unauthorised modification or careless handling. Rust comes under the heading of careless handling and is not covered by the warranty.

Important Advice to the User: The blade of your open straight razor has a very fine and vulnerable cutting edge. Touching it or cutting materials other than beard hair, or using it for other than its intended purpose will damage or destroy it. Therefore a direct contact with the skin should only occur during the shaving session. Gentle stropping of the blade before shaving maintains the blade's cutting ability for several months, while too much pressure onto the strop will cause damage to the fine cutting edge. Please contact your dealer for further advice and information.

Maintenance: Blades of open straight razors are made of stainless or carbon steel and therefore require a particular diligence and maintenance. Blade and handle have to be cleaned and dried carefully after use. For long term storage the blade should be lightly oiled and the open straight razor be kept in a dry environment.

 

Merkur Solingen

2 year warranty on razors and 10 year warranty on brushes against defects in workmanship and materials. Warranty does not cover normal wear and tear, overloading, abusive treatment, unauthorised modification or careless handling.

 

Thiers Issard

Razors are covered by a lifetime warranty against defects in workmanship and materials. The warranty claim expires with improper treatment or unauthorised modification and does not cover normal wear and tear, abusive treatment or careless handling. Rust comes under the heading of careless handling and is not covered by the warranty.

 

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